Terms & Conditions

Last updated: 29-11-2025

Welcome to ItsChaudron Store. By accessing or using our website (itschaudron.shop), you agree to comply with these Terms & Conditions. If you do not agree, please discontinue use of our site.

1. Company Information

itschaudron store
Email: contact@zouinart.ma
Phone: +44 7403 664093
Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom

2. Use of Our Website

By using this website you agree that:

You will not engage in actions that may harm or disrupt the platform.
You will not try to access our systems without permission.
You will use the website only for legal and personal purposes.

If we detect misuse we may suspend or remove access.

3. Products & Availability

Our store offers:

• Physical books

• Digital ebooks

Please note:

• Product details, covers, or colors may vary slightly

• Stock and prices may change at any time

• Some ebooks may have device or format restrictions

4. Orders and Payments

By placing an order, you confirm:

• All entered information is accurate

• You are authorized to use your chosen payment method

• You understand orders may be rejected if fraud is suspected

Orders are confirmed only after successful payment and email confirmation.

5. Shipping & Delivery

For physical books:

• Delivery times vary by location and carrier

• Customs delays or external issues may affect arrival time

• Incorrect shipping details may cause delivery failures

For ebooks:

• Downloads are delivered via email or account access

• Download links are personal and must not be shared

6. Returns and Refunds

Our Return & Refund Policy applies to:

• Physical books

• Eligible digital purchases

We may decline returns if items do not meet return criteria or if digital products were already downloaded (except where required by law).

7. Intellectual Property

All content on our website, including text, images, and product layouts, are protected by copyright laws.

You agree:

Not to copy share upload or distribute the ebooks.
Not to resell or publish the files anywhere.
To use the content for personal reading only.

Any unauthorized distribution is strictly prohibited.

8. Limitation of Liability

ItsChaudron Store is not responsible for:

• Damages resulting from misuse of products

• Delays caused by third-party carriers

• Losses resulting from your use of the website

Your use of our services is at your own risk.

9. User Accounts

If you create an account:

• You are responsible for maintaining confidentiality

• You must notify us of unauthorized access

• We may suspend or delete accounts that violate policies

10. Third-Party Links

Our website may contain links to external pages such as payment processors or reading apps. We are not responsible for their content or policies so we encourage you to review them independently.

11. Updates to These Terms

We may update these Terms and Conditions from time to time. The latest version will always appear on this page. Continued use of the website means you accept the updated terms.

12. Governing Law

These Terms and Conditions follow the laws of England and Wales. Any dispute will be handled under English jurisdiction.

13. Contact Us

If you have any questions about these Terms and Conditions you can reach us at:

Email: contact@zouinart.ma
Phone: +44 7403 664093
Address: 71-75 Shelton Street Covent Garden London WC2H 9JQ United Kingdom